We want you to be 100% satisfied with any online order placed with us. Therefore if you wish to return an item for whatever reason you may contact us by email at firstname.lastname@example.org to organise a return.
All returns must be organised within 21 days of receiving your order. Refunds are available within the first 14 days after receiving your order. After this period we can offer an exchange or store credit.
Goods can be returned for a full refund if they are faulty or if the wrong item has been dispatched.
Items must be unused and still have their original packaging and labelling attached.
Nothing in these conditions affects your statutory rights as a consumer.
The card used originally for the purchase will be credited with the original purchase amount
If you are looking to exchange the goods for an alternative product or size, you will be liable for the extra shipping costs from our end.
Any footwear returned to us must be in its original condition, including boxes and footbeds.
Any items that we deem unhygienic will not be processed so please clean faulty goods if returning them.
Please note that if items are returned you should ask for proof of postage from your post office as we reserve the right to refuse a refund if an item is lost whilst being returned. Any item bought online can also be returned in store within the terms and conditions of sale, just remember to bring along your receipt.
Cloonduane, Belcarra, Co. Mayo, F23 AT81